A NEW Revolutionary Approach to
De-escalation & Emotional Intelligence
That Can't be Found Anywhere Else in the World

Transform your team now by contacting us, or clicking a button below for more industry specific info:

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Welcome Forward-Thinking Organizations To…

The #1 De-escalation System - proven to equip your team with the skills to defuse conflict and recover quickly from encounters with rude, angry, and aggressive individuals … in minutes 

Empower your workforce with TOTAL control over high-pressure interactions. Reduce hours lost to conflict, minimize incident reports and HR cases, and create a safer, more productive work environment.

Does your organization want to: 

GO FROM THIS:

TO THIS:

Staff spending hours with angry, challenging, and repeat clients at work.

Staff saving hours of time. They de-escalate anyone in minutes and nip repeat clients in the bud, so they do not sap precious time ever again.

Staff spending hours decompressing and managing their stress during and after work, from dealing with angry, challenging, and repeat clients all day. Presenteeism and low productivity.

Staff bouncing back from stressful clients in minutes. Productivity and morale is high.

Staff getting burned out, not enjoying work anymore and thinking of looking for a new job. 

Staff knowing that work gives them purpose. They get to make a difference by helping people and add value to their lives. 

Staff requesting help from their superiors and colleagues often to deal with challenging clients.

Staff using their own skills and being confident in dealing with challenging clients without help from others. Superiors being able to spend their time on moving the company and their work forward.

Staff having no clue what to do or say when speaking with angry, challenging, racist, prejudice, or mentally ill clients or groups. 

Staff armoured with calm yet fierce confidence. They control every single situation. De-escalation is their secret weapon.

Staff feeling not in control of their life, their reactions, and their thinking. They bring a pessimistic mindset, and feel burned out and exhausted every day. They think the organization is the problem.

Staff having total control of their life and their responses. They respond professionally and with the calm confidence that comes with knowing exactly what to do and say. They bring optimism and the knowledge that they have the power to make their workplace better or worse.

Do you ever feel like?

  1.  Your organization is losing valuable time and money dealing with conflict.
  2.  Your team is often stressed, leading to burnout, absenteeism, short or long term disability, and high turnover costs.
  3.  Your employees would be able to handle conflict faster, reduce disruptions, and keep operations smooth if they were confident in De-escalation?  
  4.  As a leader you would rather spend less time with problem people, and more time on your own work.
  5.  Your team would be more valuable if they had optimal mental fitness and were efficient in de-escalation. 

If the answer to any of these is yes – keep reading!  

Can you imagine?

  • Fewer HR complaints, less paperwork, and lower legal risk.
  • Having a resilient team that bounces back quickly after stressful or angry encounters, staying focused, engaged and productive after the incident.
  • Your workforce being efficient, confident, and stress-resilient, saving your organization time, money, and resourecs - while creating a safer, more positive workplace and community? 

This is 100% possible for you.  I know this because I’ve been exactly where your employees are now. This proven system will make your team BULLETPROOF!   

If you’re looking to create a BULLETPROOF TEAM,  YOU’RE IN THE RIGHT PLACE. 

Hi, I'm Dr. Yasmeen

I teach Resiliency & De-escalation to individuals, businesses, and government organizations. I am a mission driven entrepreneur, a research connoisseur, and a passionate professor.

Since beginning my training and research in 2011, I have written many scholarly peer reviewed publications that have been downloaded and read thousands of times. I am an expert in De-escalation, contacted weekly for my expert opinion, constantly interviewed on news channels, newspapers, and podcasts across US and Canada. I have trained thousands of professionals in my revolutionary approach that is proven to decrease violence by 41%, decrease time with problem clients by 41%, decrease complaints by 20%, and increase participant confidence by 32%.

I infuse my lessons with easy-to-use models, case-studies, and scenarios that create a memorable experience to make learning fun and engaging.

Before taking the leap into full-time entrepreneur life, I spent 10 years developing evidence-based de-escalation training programs, travelling around the US and Canada hosting workshops, and leading virtual international training sessions.

What Others Are Saying?

"The training provided our staff with tangible skills in an easy to follow model to help de-escalate a wide range of conflicts and conversations... our staff has reported feeling more comfortable engaging in these conversations... I would not hesitate to recommend this training. All organizations have difficult conversations. This training will give employees the skills to feel confident while engaging with them.
Bob
University Residence Manager
"We get a lot of inquiries from students or parents who may be in distress or are escalated or upset, so taking Dr. Krameddine's de-escalation training this year really helped us feel more empowered ... and confident in handling supporting our students and their parents as well as informed on what steps and actions we can take to handle the conversation supportively and safely and make sure our staff feel psychologically safe..."
Orsi  
University Student Services Team Lead
"This course has given me useful skills I use on a daily basis and I would encourage anyone to reach out to Dr. Krameddine... This course has changed me monumentally on how I approach situations. It was a positive experience to take this course and if you or your organization is interested in improving, this course is the course for you."
Shawn
Housing Professional

Are you ready to invest in a stronger, more resilient workforce?
CONTACT US or click below to learn more:

Resiliency and De-escalation
Training Academy